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Terms & Conditions

Terms of sale

General terms and other conditions are defined by Kletvica d.o.o., who sells products on at its own behalf.

Company details:

Company name: Kletvica, spletna trgovina z naravnimi vini, d.o.o.
Address: V Murglah 18, 1000 Ljubljana
Tax ID: 89596312
Davčni zavezanec: NE
Registration number: 8654760000


Each registered user has their username or email address and password for personal or company use. The password is secret and known only to the user. The user must provide valid information and protect data so that only the registered user or a person authorized to act on their behalf will be using the username and password.

Registered users can make purchases in the Swine* online store and subscribe to free e-news.


A buyer can be a legal or natural person, taking into consideration the information provided during registration and product order. A natural person is exclusively a registered user who acquires and uses merchandise and services exclusive from their business activities.

By registering, the buyer accepts the terms and conditions published on this website and other published conditions and changes published on this website.

The provider and buyer settle mutual obligations on the basis of these general terms and conditions and the Consumer Protection Act.



-Price: the regular price of an item;

-discounted price: a temporarily or permanently discounted price of an item;

-old price; the price of an item before discount.

Labeling discounted items:

-Sale: items on temporary sales are specially labeled;

-Discount*: items with temporary discount are specially labeled;

-Final items: are permanently discounted items until out of stock.

All prices are inclusive of VAT. The published prices may change without prior notice. For individual purchases the prices valid when placing order apply, unless the price was wrongly represented. Even though we run regular checks on validity of published information, sometimes a published price or supply may be wrong. The buyer will be immediately notified of possible error (by email or phone), and we will try to find a mutually-pleasing solution.

A contract of sale is concluded between the buyer and the provider when the buyer pays the amount on the received quotation. The buyer receives by email a link to view the contract on the provider’s website. Once registered, a buyer can view the history of their orders/purchases on their profile page.

The buyer receives in their shipment an invoice and cost specifications and instruction on how to withdraw from contract/purchase.


Swine can reject any order if it cannot be performed under the specified conditions.


Natural persons who conclude a contract remotely in accordance with the Consumer Protection Act have the right to withdraw from contract/purchase within 15 days from reception of the merchandise without having to specify the reason for their withdrawal by writing to the email address: ***. Returning the received merchandise to our address within 15 days counts as a notice of withdrawal from contract/purchase. In case a buyer withdraws from contract/purchase by email, they must return the received merchandise to our address within 30 days after sending the email. Swine will return the funds to the buyer’s bank account within 3 days after receiving the merchandise. In case the buyer starts using the merchandise before changing their mind, they forfeit their right to withdraw from contract/purchase. The merchandise must be returned undamaged and unaltered, unless the merchandise was damaged, broken, lost or its contents reduced without the buyer being at fault. The costs related to returning the merchandise are covered by the buyer.


We hold the right to make changes to content and other changes, update the terms and conditions and the online store sales conditions. Although we regularly keep our website up to date, content-related errors are possible, and we cannot be held liable.

We strive to provide the best possible photos of the products we sell, but they must still be treated symbolically.


All published content is owned by Swine or Kletvica d.o.o. has the author’s authorization for publication. Any copying, quoting, recording, imitation or distribution without prior notification of Swine / Kletvica d.o.o. is forbidden.